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Swift 500 Series Recall Update

Swift Cooker

RECALL DATES OFFICIALLY CONFIRMED

As of  28th October 2022, Swift Appliance Group has confirmed the dates for the affected  Swift 500series Cooker / Grill and Cooktops.

The recall affects units manufactured:

  • Between January 2019  and 31 May 2020 (inclusive)
  • Units that are manufactured before and after these dates have been flagged as SAFE to use.

Do you have a Swift 500 Series Cooker? 

There is currently a recall on some of the Swift Appliance Group 500 Series  Cooker/Grill and Cooktops

There are several courses of action available – each dependent on when your cooker was manufactured.

  • The good news for people with these cookers manufactured  before 1 January 2019 and after 1 June 2020 is that your cooker is not affected by this recall and you can continue to use this as normal.
  • For those with cookers manufactured between 1 January 2019 and 31 May 2020, unfortunately, you are definitely captured by this recall. Swift have specified that you are not to use the front hotplate left burner – and that the knob for this burner is removed. They are also requesting that anyone with these units register on their website at https://swiftappliancegroup.com.au/recall-register/

The remaining parts of the appliance are still able to be used – the recall only affects the front hotplate left burner.

How do you tell which SWIFT model cooker you have?

To identify affected appliances, check the model number on the data plate. This can be located by opening the glass lid. The data plate should then be located on the inside front left side of the lid.

Refer to the model list identifying features

Swift Cooker ID Label SAMPLE
SAMPLE of data plate containing model & manufacture date

I have a Swift cooker that falls within the recall date range, what do I do?

With regards to those who are definitely captured by the recall, Swift will continue to provide updates directly to you as the situation changes. So make sure you have registered your appliance with them using the following link: https://swiftappliancegroup.com.au/recall-register 

For cookers manufactured between 1 January 2019 and 31 May 2020 (inclusive):

1. Turn the front left burner control knob to the off position, remove the knob and store it out of reach of other users.
2. DO NOT USE the front hotplate left burner. The other burners and the electric hotplate can be used.
3. Contact Swift Appliance Group to arrange for an authorised service agent to inspect your cooker. Swift will repair the cooker, if required.  

Swift is also recommending that you install a gas leak detector inside the cupboard underneath the gas cooker if you are intending on travelling off-road. This will mitigate the risks if a gas leak was to occur.

If you are concerned, you might want to consider using a different cooking source until this has been resolved – or use it as an excuse to eat out more often!

 

Latest Safety Recall

To view the latest October 2022 recall information relating to the Swift 500 series cookers please click here

Where to find more information

For further information, please visit Swift Appliance Group. A list of service agents is also provided on the Swift Appliance Group website.